It’s not always easy to remember the passwords you choose for all of your various accounts online. We understand!

There’s an easy fix – just go to this page and input the email address for your Podio account.

All customer-uploaded data is hosted through Amazon Web Services in Dublin, Ireland, EU.

If you use advanced workflow automation (GlobiFlow) on Podio Premium the flows are hosted with Amazon Web Services in Dublin, Ireland, EU as well.

Read more about data security here.

Data Processing Addendum

Citrix has developed a Data Processing Addendum, containing EU model clauses, for customers who require it. The Addendum has been executed by Citrix and may not be changed.

We will be using RightSignature to send the document directly to the signature authority. In order to do that, please complete one of the following webforms:

English agreement: https://podio.com/webforms/17355191/1166882
German agreement: https://podio.com/webforms/17355192/1166883

The General Data Protection Regulation (GDPR)

At Citrix, our mission is to safeguard our customers’ apps and data.  As a trusted partner to the largest enterprises around the globe, Citrix takes the handling and protection of sensitive business information most seriously.

To assist with your GDPR compliance, we have updated our security and data protection terms and included them in our Terms of Services.  The updated terms include a detailed description of the security controls used across Citrix’s services, as well as data processing terms that align with the applicable sections of the GDPR.

Like most global companies, Citrix is doing the work necessary to fulfill the requirements of the GDPR, Citrix has a long record of data privacy and security compliance, and we will aim to be ready for the GDPR. Currently, Citrix participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework. See https://www.citrix.com/about/legal/privacy/.

For questions about our Privacy program and/or GDPR compliance, please review this online FAQ or contact [email protected]. To learn more about our solutions and how we help our customers stay secure and compliant, visit citrix.com/secure.

Podio’s operational status is available at http://status.podio.com/. You can subscribe from that page for real-time updates.

Sending emails into Podio

There are a few different options to get your emails into Podio. Check out these articles to learn about each one:

• Email field
• Email to app
• Email to item
• Email to workspace
• Create task via email

Premium organizations get access to GlobiFlow, which makes it possible to send emails from within Podio.

For Free, Basic, and Plus users, you can send emails to a contact using your external email client. We recommend using an Email field in your app for the most seamless experience.

Looking to track your emails in Podio?

If you tend to work with the same few people, then we recommend using the email to the item tool. You can CC the item in your email, then the conversation will be attached to that item in Podio.

If you work with many different people, then instead we recommend copy and pasting the entire correspondence into a comment in the customer’s item in our app. This gives you a chronological list of all communication between your team and the email recipient(s).

If you are using a Money field in your app, the default currency might not be the one you wish to use. You can change this to just about any other currency via the app template.

Simply modify your app template and find the Money field. From here you’ll see a box where you can select a new currency.

Want to change the currency in a report?

You can do this too! Simply edit the report by hovering your mouse over the title and clicking the wrench icon that appears, then “Edit”. You can modify the units used from here.