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KI-Bewertung
Basierend auf der Analyse von 29060 Bewertungen
GettingOut Visits aims to connect incarcerated individuals with their loved ones via video calls. While some users appreciate the convenience of remote visits and the ability to connect from anywhere, the app suffers from numerous technical issues. Complaints range from frequent freezing and dropped calls to problems with depositing money and inconsistent notification delivery. The wide disparity between Google Play (3.4) and App Store (1.9) ratings suggests these problems disproportionately affect iOS users.
Vorteile
- Offers a convenient way to video visit incarcerated loved ones remotely.
- Eliminates the need for a computer, allowing visits from mobile devices.
- Provides the 'Visit Now' feature for on-the-spot video calls.
- Allows connection even when you are hours away from the facility.
- Offers a much easier and more convenient visit than visiting the jail.
Nachteile
- App is plagued by freezing, crashing, and dropped calls during visits.
- Users experience frequent issues with depositing funds into accounts for calls.
- Notifications for incoming calls are often unreliable or completely absent.
- Customer service is reportedly unhelpful and unresponsive to refund requests.
- The app commonly glitches, making it difficult to initiate or continue calls.
Fazit
GettingOut Visits provides a vital service, but the app's technical issues severely hamper its utility. Users desperate to connect with incarcerated loved ones may find it usable with extreme patience, but those seeking a reliable and stress-free experience should explore alternative communication methods if available. Proceed with caution and be prepared for potential frustrations.
Bewertungsvergleich
Über dieses Spiel
GettingOut Visits is a mobile application designed to facilitate video visits between incarcerated individuals and their friends and family. The app aims to bridge the physical distance between loved ones by providing a convenient and accessible platform for remote communication. Unlike traditional in-person visits, GettingOut Visits allows users to connect from the comfort of their own homes, eliminating the need for travel and adhering to strict facility schedules.
While the core function is video calling, the app also introduces features like 'Visit Now', enabling immediate, unscheduled visits. This aims to offer spontaneous connection, only charging users for the actual visit time they use. It's important to note that availability might depend on specific correctional facilities.
Was die Leute sagen
Was Nutzer lieben
- Convenience of remote visits: Users appreciate the ability to connect with loved ones from anywhere, without needing to travel.
- Connecting with distant inmates: The app helps families maintain contact even when separated by long distances.
Häufige Beschwerden
- Technical issues and glitches: Frequent freezing, crashing, dropped calls, and black screens plague the app experience.
- Problems depositing funds: Users struggle with depositing money, with funds disappearing or transfers failing frequently.
- Unreliable notifications: Notifications for incoming calls are inconsistent, causing users to miss scheduled visits.
- Poor Customer Service: Users felt customer service was unhelpful, unresponsive, and failed to issue refunds.